Dear guests,
You can order delivery of our dishes throughout Kyiv via our site, www.musafir.com.ua. Also up to 3 km from the center, where our restaurants are located, you can order GLOVO or RAKETA delivery.
The conditions for delivery via www.musafir.com.ua:
- Takeaway from any Musafir: discount 15%
- Up to 11 km from the Center – free delivery for any size order.
- More than 11 km from the Center – we use external taxis, you pay the taxi price, but we discount the order amount by 15%. Taxi therefore will be either cheap or for larger orders free of charge.
The time of delivery is 30 minutes for cooking, and 15-60 minutes for delivery, so overall 45 to 90 minutes. Sometimes traffic conditions are such that delivery can take longer.
All deliveries are 100% money back guarantee if something turned out not good, you did not like it, came too late, etc. Just call to 050 211 22 33 or write us on VIBER and we will do our best to sort out the problem.
It is best to pay for delivery by card on the site. We use LIQPAY service – a leader on the Ukrainian merchant acquiring market. You can also pay cash to some couriers, but not every courier can accept cash – we will tell you in advance.
Why it makes sense to order from Musafir?:
- We are a known quality on the market, with good ratings, working successfully more than 5 years in Kyiv.
- Our prices are typically low than most of our competitors, while we always strive to keep quality as high as possible.
- Our delivery is pretty fast, and it is free of charge for the majority of destinations.
- We are very responsible for quality – be it hygiene, quality of dishes or quality of delivery. All our staff is trained, and we constantly seek and collect feedback from all channels we can.
How does Musafir delivery compare to other delivery companies in Kyiv?:
- GLOVO/RAKETA – currently the only two remaining delivery services after the demise of UBER EATS. We are one of the leaders on GLOVO/RAKETA, so it can be said we compare quite well to majority of restaurants there.
- DOMINO’S – a leader of restaurant delivery in Kyiv, they are reportedly have more than 20 locations in town, and do very quick delivery. Compared to them, we have a much much broader menu – not only pizza – that you can order every day from, and usually will not get bored – and our prices are lower. As we cover most of Kyiv, the delivery area is comparable.
- McDonald’s – is the leader of Kyiv restaurants, in retail service and now also in delivery, via GLOVO. Mac is relatively cheap and constant quality, but our menu is much wider than just hamburgers, and you can order our dishes several times and never get bored.
If you have any questions, please call or message 050 211 22 33. You can also leave comments on our Facebook and Instagram pages, or just talk to our staff and us directly at our restaurants.
Best regards,
Musafir
